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Frequently Asked Questions
We aim to blend the authenticity of a community supported agriculture (CSA) model with the convenience and diversity of a weekly food box program. Our goal is to inspire members to engage and interact with the local food movement, helping to build a more sustainable regional food system. We look forward to getting to know you over the course of the farming season!
It is not possible for us to make individual substitutions to the basic weekly basket. However, any particular item will only be a small part of any individual basket, and only for 2-3 weeks throughout a season.
We prefer that you place your order(s) online using Visa or Mastercard. However, there is also the option to pay by e-transfer and cheque for the 32 Week or 24 Week sessions only. Weekly add-on purchases must be paid for online using a credit card.
There are a number of ways you can manage this.
- You can choose to send a friend/family member to pick up on your behalf: Go to My Account, choose Gift Your Basket and enter the details for the person you are gifting your basket to.
- You can pick up your order at another one of our pick-up locations: Go to My Account, choose Pick Up Location and then choose the week and pick up location for your desired change. NOTE: GTA deliveries will be done on Wednesdays and York Region and Georgian Bay area deliveries will be done on Fridays.
- You can donate your weekly basket to our community charity that will ensure that the food gets to someone who needs it. Go to My Account, choose Gift Your Basket and check the box that says “Donate to York Region Food Network”